Other Recent-ish Posts of Note on This Site Hopefully Daniel’s solution will be available soon and I can skip the “use Windows” hack altogether. If you know what would make a device show up properly in XP but not be seen by the BlackBerry Desktop Manager software, please enlighten me. I’m not alone here, so I’m giving up for now. Not sure why that is, but it’s a show stopper. So far I can’t get the BlackBerry Desktop Manager to connect to the BlackBerry in Parallels – even though I can see it in the Device Manager. Now I’m uninstalling and reinstalling all the components in Parallels in the hopes I can get it working there. When I tried using the Sprint Connection kit again, it worked! A speed test showed a 350kb connection – not bad. I downloaded the 40MB installer from Sprint and ran it – it didn’t appear to do anything, but it must have. In desperation, I went back to Boot Camp and after trying a few more things, finally called Sprint tech support.
#Sprint blackberry desktop manager for windows software#
Without that connection, the Sprint Connection Manager software didn’t want to do anything. Finally, he ran across something that advised us to reinstall the phone OS software. The BlackBerry shows up under Device Manager, but the BlackBerry Desktop Manager software would not connect to it. We went through a number of hoops, but no success. I got disconnected twice after waiting on hold, but the 3rd guy I spoke with was actually quite helpful. The BlackBerry shows up under Device Manager, but the BlackBerry Desktop Manager software would not connect to it.
In Parallels, things were actually quite a bit worse. I decided to see what I could get done in Parallels. Several re-installs and reboots later, still no joy. I got the Sprint Connection Manager software installed, and everything seemed to be set up properly, except I kept getting that #692 error. I figured it would be easier to get it working in Boot Camp than in Parallels, so that is where I started. Unfortunately, the steps did not work for me – I kept getting a #692 error. Everything started rather encouragingly – the Sprint booklet includes a chapter on using the phone as a modem. I spent much of the afternoon and evening mucking around with it, trying to get it to work as a modem.
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